Terms of service

Last updated: June 18, 2026

Welcome to tintnut.com. These Terms of Service (“Terms”) apply to your access to and use of tintnut.com, including browsing our website, placing an order, creating an account, contacting customer support, or using any services provided through our online store.

This website is operated by tintnut (“Tintnut,” “we,” “us,” or “our”). Tintnut is an online craft materials store offering products such as heat transfer vinyl, permanent vinyl, sublimation transfer sheets, and related craft materials.

By using our website or placing an order, you agree to these Terms. If you do not agree to these Terms, please do not use our website or purchase products from tintnut.com.

1. Business Information

Business Name: tintnut
Website: https://www.tintnut.com
Email: support@tintnut.com
Phone: +1 2134625923
Address: 30 N Gould St STE R, Sheridan, Wyoming 82801, United States
Business Hours: Monday to Friday, 9:00 AM–5:00 PM (MST). Closed on Saturday and Sunday.

2. Online Store and Product Scope

Tintnut sells craft materials and related products online. Our main product categories may include:

Heat Transfer Vinyl (HTV)
Permanent Vinyl
Sublimation Transfer Sheets
Craft materials and related accessories

Product information, prices, available variants, shipping options, payment options, and return terms are displayed on our website before checkout.

3. Product Information and Accuracy

We make reasonable efforts to provide accurate product titles, descriptions, images, sizes, colors, materials, compatibility information, prices, and availability.

However, product colors may appear slightly different depending on your screen, lighting, device settings, and production batch. Measurements may vary slightly due to manual measurement or product manufacturing differences.

For craft materials such as HTV, permanent vinyl, and sublimation transfer sheets, final results may vary depending on factors such as surface material, cutting machine settings, heat press temperature, pressure, application time, fabric type, and user operation.

Before using craft materials on a large project, we recommend testing a small piece first.

4. Product Compatibility and Third-Party Brands

Some product descriptions may mention compatibility with commonly used craft machines or tools, such as Cricut or Silhouette cutting machines.

Such references are provided only to help customers understand product compatibility. Unless clearly stated otherwise, Tintnut is not affiliated with, sponsored by, endorsed by, or officially connected with any third-party brand mentioned on our website.

Cricut, Silhouette, and other third-party brand names are trademarks of their respective owners.

5. Orders and Order Acceptance

When you place an order on tintnut.com, you agree to provide accurate and complete order information, including your name, email address, phone number, billing address, shipping address, and payment information.

After you place an order, you may receive an order confirmation email. This confirmation means that we have received your order request. It does not guarantee final acceptance of the order.

We reserve the right to cancel or refuse an order when necessary, including but not limited to cases involving:

Incorrect or incomplete customer information
Payment failure or suspected payment risk
Product unavailability
Pricing or listing errors
Suspected fraud, abuse, or unauthorized activity
Shipping restrictions or unsupported delivery destinations
Violation of these Terms or our store policies

If an order is canceled after payment has been collected, we will issue a refund to the original payment method where applicable.

6. Pricing, Taxes, and Currency

Prices are displayed on our website and may change from time to time without prior notice.

The final amount shown at checkout may include product price, shipping fees, applicable taxes, discounts, or other charges depending on your order and delivery destination.

We make reasonable efforts to keep prices accurate. If a product is listed with an incorrect price due to a system, typographical, or display error, we reserve the right to correct the error, cancel the affected order, or contact you for further instructions.

For international orders, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by local authorities. These charges are not controlled by Tintnut and are the responsibility of the customer unless otherwise stated at checkout.

7. Payment Methods

Tintnut accepts payment methods shown at checkout. Depending on your location, device, browser, and available payment settings, these may include credit cards, debit cards, and digital wallet options such as Shop Pay, PayPal, Amazon Pay, Apple Pay, Google Pay, and other payment methods displayed during checkout.

Available payment methods may vary by country, device, browser, payment provider, and eligibility requirements.

Payment information is processed securely by third-party payment providers. Tintnut does not store your full credit card number or complete payment credentials on its own servers.

8. Shipping and Delivery

Shipping destinations, shipping fees, estimated delivery times, free shipping thresholds, and tracking information are described in our Shipping Policy.

Orders are generally processed within the processing time stated in our Shipping Policy. Estimated delivery times are not guaranteed and may be affected by factors outside our control, such as carrier delays, customs inspections, weather events, holidays, incorrect addresses, or other logistical issues.

Customers are responsible for providing a complete and accurate shipping address. Tintnut is not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping information provided by the customer.

For full details, please review our Shipping Policy.

9. Order Tracking

When tracking information is available, we may provide tracking details by email or through our website’s order tracking page.

Tracking information may take time to update after the package is handed over to the carrier. If you have questions about tracking or delivery status, please contact us at support@tintnut.com.

10. Order Cancellation and Address Changes

If you need to cancel an order or change the shipping address, please contact us as soon as possible at support@tintnut.com.

We will try to assist if the order has not yet been processed or shipped. Once an order has been processed, shipped, or transferred to a carrier, we may not be able to cancel the order or change the delivery address.

If the order has already shipped, our standard Return and Refund Policy will apply.

11. Returns, Exchanges, and Refunds

Returns, exchanges, refund eligibility, return shipping responsibility, restocking fees, and refund processing times are governed by our Return and Refund Policy.

Customers should contact us before sending any item back. Returns sent without prior authorization may not be accepted.

For full details, please review our Return and Refund Policy.

12. Customer Accounts

You may be able to create an account on tintnut.com. You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

Please contact us immediately if you believe your account has been used without authorization.

We reserve the right to suspend or restrict account access if we detect suspicious activity, fraud risk, policy abuse, or violation of these Terms.

13. Promotions, Discounts, and Gift Offers

From time to time, Tintnut may offer discounts, promotional codes, free shipping offers, bundles, or other promotions.

Promotions may be subject to specific terms, such as expiration dates, minimum order amounts, product exclusions, country restrictions, or one-time-use limits.

We reserve the right to modify, suspend, or cancel promotions where necessary, including in cases of technical errors, abuse, fraud, or misuse.

14. User Content, Reviews, and Submissions

If you submit reviews, photos, comments, feedback, or other content to tintnut.com or our customer support team, you agree that the content is accurate, lawful, and does not infringe the rights of any third party.

By submitting content, you grant Tintnut a non-exclusive, royalty-free, worldwide license to use, display, reproduce, edit, and share such content for purposes related to customer support, product improvement, website operation, marketing, and business communication, where permitted by law.

We reserve the right to remove content that is misleading, offensive, unlawful, spam-like, abusive, or unrelated to our products or services.

15. Intellectual Property

All website content, including text, graphics, logos, product images, icons, page designs, banners, and other materials on tintnut.com, is owned by or licensed to Tintnut, unless otherwise stated.

You may access and use our website for personal shopping and informational purposes only.

You may not copy, reproduce, distribute, sell, modify, scrape, republish, or commercially exploit website content without our prior written permission.

Third-party trademarks mentioned on our website belong to their respective owners.

16. Acceptable Use

You agree not to use tintnut.com for any unlawful, harmful, fraudulent, or abusive purpose.

You must not:

Use the website to submit false, misleading, or fraudulent information
Interfere with the security, operation, or availability of the website
Attempt unauthorized access to our systems, customer accounts, or payment systems
Use automated tools to scrape, copy, or harvest website content without permission
Upload or transmit viruses, malware, or harmful code
Abuse promotions, discounts, returns, refunds, or customer support processes
Violate applicable laws, regulations, or third-party rights

We reserve the right to restrict access, cancel orders, or take appropriate action if we believe these Terms have been violated.

17. Website Availability and Errors

We work to keep tintnut.com available, accurate, and functional. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or fully up to date.

We may update, modify, suspend, or discontinue any part of the website or services at any time when necessary.

If we discover errors in product information, prices, promotions, availability, or website content, we reserve the right to correct them.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Tintnut will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, purchase of products, shipping delays, product misuse, or inability to use the website.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

Our total liability for any claim related to an order will not exceed the amount paid for the product involved in that claim, unless applicable law requires otherwise.

19. Force Majeure

Tintnut is not responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, carrier disruptions, customs delays, labor disputes, public health emergencies, internet outages, payment provider issues, supply chain interruptions, government actions, or other events outside our control.

20. Privacy

Your use of tintnut.com is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review our Privacy Policy for more details.

21. Governing Law

These Terms are governed by the laws applicable to the business entity operating this website, to the extent permitted by applicable law.

Nothing in these Terms affects any mandatory consumer rights that may apply in your country or region.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website, policies, legal requirements, or services.

When we update these Terms, we will post the revised version on this page and update the “Last updated” date above. The updated Terms will take effect when posted.

23. Contact Us

If you have any questions about these Terms, orders, products, shipping, returns, or customer support, please contact us: